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A 100% Digital Ecosystem for FIZZ

Fizz Mobile & Internet

Context

Fizz is a new kind of mobile and internet provider that wanted to offer its customers a totally digital experience. A major challenge was set to Symetris: offer a platform that delivered a great deal of independence to a tech-savvy, ultra-connected target audience.

Partnering with Etiya, a prestigious international software company in charge of the AI-driven Business Support Systems (BSS) solution, Symetris fully integrated into the project to provide consulting, back-end/front-end programming and project management for the different stakeholders.

Ever since, the Fizz service offer is available for all lifestyles and budgets!

Goals

Empower Fizz’s customers through a 100% digital experience

Engage users with a seamless browsing experience

Accelerate the development time of an innovative digital ecosystem

Results
3
x

Acceleration of time to market (compared to similar projects) 

300
+

Graphical elements generated on Pattern Lab 

1
Award

Acquia Engage Finalist 

Challenges

Synchronization of Data

Symetris was mandated to develop a web solution in an Acquia environment. This custom-built API had to ensure a seamless experience and synchronize securely the client interface and the user account management server.

Fluid Multiplatform Interfaces

Working with Pattern Labs, we implemented a centralized platform for managing the integration of the user interface. As a result of this collaboration, the quality of the front-end integration of the customer management areas in Etiya's BSS system was as high as that in Drupal/Acquia.

Achievement

About 2,500 hours of work, delivered in 6 months. Ten members of the Symetris team were committed full time to the project.