Patients expect seamless digital interactions—and they’re willing to switch providers if they don’t get them. Learn quick, high-impact ways to optimize your digital communication, from appointment booking to follow-ups.
Booking a healthcare appointment shouldn’t be a struggle, yet many patients face obstacles that lead to delays in care. This article explores practical ways to reduce friction in the patient journey—making it easier to find a doctor, schedule a visit, and build trust from the very first interaction.
