Driving Healthcare Forward: Covenant Health's Success Story
How a Focus on Innovation and Efficiency Led to Better Outcomes for Patients and Providers.
Introduction
Covenant Health, a Catholic healthcare provider in Alberta, plays a vital role within the province's integrated health system, delivering compassionate and quality care. To ensure their digital platform supported this mission effectively, Covenant Health partnered with Symetris for a comprehensive website takeover, audit, and enhancement process.
Faced with an outdated Drupal website, security vulnerabilities, and usability challenges, Covenant Health required a strategic overhaul to maintain its digital presence. Symetris conducted a detailed audit to identify critical areas for improvement, such as upgrading to Drupal 10, enhancing security measures, and optimizing user experience. With a dedicated team in place, Symetris provided continuous support, implementing key upgrades and ensuring that the website not only met current needs but was also positioned for future growth.
Seamless Website Takeover
Facilitate a smooth transition of website management from the previous provider to Symetris.
Comprehensive Audit
Assess the current state of the website, identifying areas for improvement in security, performance, and user experience
Strategic Enhancements
Implement key upgrades and optimizations to improve site performance, usability, and compliance with industry standards.
“We're really impressed and happy with the work being done. The transition was seamless, and the enhancements have significantly improved our digital presence.”
— Damian Finlay, Manager, Digital & Creative Services
Improved Security and Performance
Upgraded to Drupal 10, mitigating security risks and enhancing overall site performance.
Enhanced User Experience
Significant improvements in navigation and accessibility, leading to a more user-friendly platform.
Ongoing Continuous Improvement
Regular updates and strategic enhancements have ensured that Covenant Health’s website remains robust and effective in meeting the needs of its users.
Technical Debt
We conducted a detailed audit and implemented targeted improvements, which addressed the accumulated technical debt that had made the website difficult to maintain and update.
Security Vulnerabilities
We upgraded the platform to Drupal 10, addressing the significant security risks posed by operating on an outdated version of Drupal and unsupported modules, thereby ensuring enhanced security and stability.
Content Discoverability Issues
We made substantial UX improvements, addressing the suboptimal navigation and content accessibility issues that had negatively impacted user engagement, enabling healthcare professionals and patients to easily access essential information.
