Whether you're looking to increase the number of visitors to your site, improve the overall user experience, or simply make it easier for people to donate, these tips will give you the knowledge and tools you need to get started. So, why wait? Let's dive in and start exploring the world of nonprofit website improvement! With these strategies in your arsenal, you'll be well on your way to creating a website that truly makes a difference in the world.
Imagine this: you're hosting a giant fundraising gala and you've invited over 12,000 guests. But, come the end of the night, only 74 of those guests have reached into their wallets to donate. That's roughly .61% of the guests. Now, let's say each of those 74 guests donated an average of $106.71. While that might seem like a decent amount of money, just imagine how much more your nonprofit could have raised if even just a fraction of the other 11,926 guests had also decided to donate. That’s exactly what’s happening with your website! The average nonprofit gets 12,708 visitors a month and sees only a 0.61% of those website sessions convert into donations. With such a low conversion rate, nonprofits are missing out on potential donations that could change lives and make a huge impact. It's time to up your game and make the most of every website session!
Donating online is the wave of the future, and a high-converting donation page is the surfboard you need to ride it! With more than 80% of charitable donations expected to be made digitally by 2025, you better believe a well-designed donation page is key to reaching your fundraising goals. In fact, a mere 1% increase in conversion rate on your donation page can lead to a staggering boost in total donations received, so strap on your life jackets and let's dive into the ocean of online giving!
Streamline the Donation Process
Just like with a smoothie
Streamlining the online donation process for a nonprofit can be as simple as making a smoothie with the right ingredients. Just like with a smoothie, the key is to find the perfect balance of flavors to make it delicious and easy to drink. Similarly, a nonprofit should strive to find the right balance between security, ease of use, and the donor's experience to create a seamless online donation process. And just like with a smoothie, a little bit of creativity can go a long way in making the process more enjoyable and appealing to potential donors. So let's blend the best of technology with the passion of giving and create an online donation process that's both secure and satisfying!
A simple and clear donation process can greatly increase conversions because it reduces friction and makes the act of donating easier for potential donors. When the process is straightforward, donors are more likely to complete the transaction and feel confident in their contribution. A clear process also instills trust in the nonprofit, which can encourage repeat donations. Additionally, a well-designed donation process can provide a positive experience for the donor, which can encourage them to share their experience with others and generate additional contributions through word of mouth. In short, a simple and clear donation process can increase conversions by making the act of donating more convenient and enjoyable for potential donors, which can lead to more contributions and a stronger relationship with the nonprofit.
Now, how can you achieve that?
Here are a few ways:
- Clearly define the donation amount options: Offer a range of donation amounts that are easy to understand and clearly visible on the page.
- Make the donation form short and easy to fill out: Only ask for the information that is necessary to process the donation, and make the form as short and straightforward as possible.
- Use clear and concise language: Avoid using jargon or technical terms that may confuse potential donors. Use language that is easy to understand and encourages them to take action.
- Provide clear instructions and guidance: Clearly explain the steps involved in making a donation and provide guidance on how to complete the process.
- Offer a mobile-responsive design: Ensure that the donation process is optimized for mobile devices and provides a smooth experience for users on any device.
- Use secure payment options: Make sure that the payment process is secure and protects the donor's personal and financial information.
- Provide clear and immediate confirmation: After a donation is made, provide clear and immediate confirmation of the donation, including a receipt for tax purposes. Show appreciation for the donation and make sure the donor knows how their contribution will be used.
Improving the efficiency of your online donation process can result in a positive experience for donors and increased contributions. By including essential elements and putting thought into the process, the donation experience can be made smoother and more satisfying.
May as well add some tips!
➤ Start with a prominent "Donate" button in the menu, in a color that pops, so your potential donors don't have to search for it in a maze of sub-menus.
➤ Keep the form simple and integrated on your website, so there's no need to navigate away and risk losing your donor's attention.
➤ Reduce the number of clicks to make the process quick and easy, and use a progression bar to keep your donor informed every step of the way.
➤ Offer a variety of payment options, from cards to crypto, to make it convenient for your donors to give in their preferred way.
➤ And finally, top it off with an automated thank you letter and receipt to show your appreciation and keep your donor feeling good about their contribution.
Simplify the donation process
Start by reducing the number of form fields and making the donation button prominent, so your potential donors don't feel overwhelmed by information overload. Give your donors the option to make a single donation or to become a regular supporter with a pledge, like a recurring gift that keeps on giving. Create a separate form for events, so your donors can focus on the specific cause they are supporting. Mark the required fields with a star, so your donors know exactly what information is necessary to complete the process. Pre-fill fields wherever possible and pre-select donation amounts that show the impact each option will have on the cause.
It's a simple recipe for success!
A high-converting donation process is crucial for any nonprofit looking to maximize their online presence and drive more donations. By streamlining the process and making it simple, clear, and secure, nonprofits can increase conversions and build a positive relationship with their donors. So, take the time to perfect your online donation process and see the results for yourself. Remember, a simple and enjoyable experience for your donors can lead to a more impactful and successful nonprofit. So, put on your creative hats, blend the best of technology and giving, and create a donation process that truly makes a difference.
If you're looking to revamp your website and make the online donation process a breeze for your supporters, look no further! Symetris’ team of digital experts specializes in creating stunning, user-friendly websites that not only look great but drive results. With a focus on streamlining processes and incorporating the latest technology, Symetris is the perfect partner to help your organization make the most out of its online presence and optimize its online donation process. So why wait? Let us give your nonprofit website the makeover it deserves and take your online donations to the next level!
And keep in mind…
There are so many people visiting your website; why aren’t they all giving?